Policies
Privacy Policy
Contact us:
We can be reached via e-mail at nick@coachnickray.com
You can reach us by telephone at 510-898-3245.
Our postal address is: 1160 Josephine Street, Berkeley, CA 94707.
Quick Statement
- We collect information from you for the sole purpose of fulfilling orders and information requests.
- We do not share, sell or exchange this information with any third parties, except those parties which are required to fulfill said request (e.g. our credit card processing gateway).
- For your convenience, we may use cookies to 'remember' your personal information.
- We will always provide a facility for you to opt-out of receiving further e-mail communications from us.
- We always use industry-standard encryption technologies when processing sensitive information.
- Our goal is to provide you a satisfying web experience; please let us know how we are doing.
Collection of Information
For each visitor to our web site, our web server does not recognize or collect information regarding your domain or e-mail address.
We collect the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations and product purchase information to include, but not limited to name, address, telephone and credit card.
The information we collect is not shared with other organizations for commercial purposes and is used to process customer orders and to provide information to those who sign up for our newsletters.
Cookies
We use cookies to record session information, such as items that consumers add to their shopping cart, record past activity at a site in order to provide better service when visitors return to our site and to set visitor browser preferences, like text size.
Opt-Out
Persons who supply us with their e-mail address may receive email contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such e-mails, please let us know by sending us an e-mail at the above address.
If you do not want to receive e-mail messages from us in the future, please let us know by using the unsubscribe facility within the sent e-mail.
Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an e-mail at the above address.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
Security
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
Other
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt-out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically.
Upon request we will provide site visitors with access to their transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them.
You may access this information by e-mailing us a request at the above address.
If you feel that we are not following our stated information policy, you may contact us at the above addresses or phone number.
Terms of sale
Products are non-refundable. Please contact us immediately if you are unable to download your purchase.